Ray(Support)
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Recent activity by Ray(Support)-
How do I check my order status?
Memomind will send an Order Confirmation email to the email address provided during checkout. Please check your inbox, including your spam folder, for the latest order status updates.Note: Please m...
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How do I change the email address I used to subscribe？
Currently, the email address used for the subscription cannot be changed once registered. However, you’re welcome to subscribe again using a different email address at any time.
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Are there any privacy risks?
Privacy protection is one of MemoMind’s core design principles. MemoMind complies with GDPR and applicable regional privacy regulations.
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Can users delete their cloud data?
Yes. Users maintain full control over their data and may request permanent deletion at any time.
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Will MemoMind One support a developer platform?
MemoMind One is the first AI smart glasses platform with integrated OpenClaw capabilities, designed with future scalability in mind.
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Which Bluetooth version is supported?
Bluetooth 6.0.
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How many languages are supported for "Hi Memo" voice interaction?
The voice interaction currently support languages: English, Mandarin, Japanese, Korean, German, French, Spanish, Italian, Russian, and Portuguese.
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How many languages are supported for the system display?
The system UI currently supports 11 languages: English, Simplified Chinese, Traditional Chinese, Japanese, Korean, German, French, Spanish, Italian, Russian, and Portuguese.
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What interaction methods are supported?
MemoMind One supports:- Voice interaction - Single tap / Double tap - Head gesture controls
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Which phones are supported?
iOS and Android smartphones are supported.- iOS 15 or later is required.- No strict Android version requirement, though compatibility with very old systems cannot be guaranteed.